We have launched the Electronic Prescription Service (EPS) at Cyncoed Pharmacy! EPS is an NHS service that allows your GP to send prescriptions directly to your nominated pharmacy in a secure, electronic format.
Now that the service is live at our pharmacy, patients registered with an EPS-enabled surgery can nominate us to receive their prescriptions electronically.
If your GP surgery uses the Electronic Prescription Service, nominating Cyncoed Pharmacy means your prescriptions will be sent straight to us — no paper, no delays.
Not sure if your surgery is EPS-enabled? Scroll down to check the list of participating GP practices.
The Electronic Prescription Service is a convenient new way to manage your NHS prescriptions. Once both your GP surgery and your pharmacy are set up for EPS, your prescriptions will be sent digitally. You won’t need to collect a paper prescription from the surgery or drop it off at the pharmacy.
EPS is designed to save you time, reduce unnecessary travel and make prescription collection simpler and more secure.
We launched EPS at Cyncoed Pharmacy in June 2025.
Some local GP surgeries are also already live with the Electronic Prescription Service, while others will be joining at a later date. If you are registered with a surgery that is already using EPS, your electronic prescriptions will begin coming to us automatically as soon as you have submitted your nomination.
Even if your GP surgery is not live with EPS yet, you can still nominate us in advance as long as your surgery is due to go live within the next 12 weeks. This ensures your nomination is ready and your prescriptions will be sent to us electronically the moment the service becomes active at both ends.
🏥 Not sure if your surgery is live? Check online here.
You can nominate our pharmacy to receive your prescriptions through the Electronic Prescription Service in one of two ways:
In Person – Just speak to a member of our team next time you visit.
By Email – Send us your name, date of birth and a brief message confirming you’d like to nominate our pharmacy for EPS.
📞 Please note: We cannot accept nominations over the phone.
Once nominated and the service is live, your prescriptions will then be sent to us electronically – there’s no need to do anything else!
🔒 Please be aware:
We are currently not accepting nominations for Cyncoed Medical Centre as they are not yet eligible. We anticipate their live date to be sometime in Autumn 2025.
✅ We are accepting nominations for the following GP surgeries:
More information on the Electronic Prescription Service can be found here. Alternatively, pop into Cyncoed Pharmacy to chat with our friendly team or email us if you’d like to nominate us as your EPS pharmacy.
